Returns Policy

For any returns of products, our policy is:

Returns will be accepted for full credit up to 3 weeks from the date of delivery.
Returns between three to four weeks from date of delivery will be credited at 80% of the invoice value.
No returns will be accepted after 30 days from date of delivery.
Returns must be returned undamaged and in original packaging.
A copy of the original invoice or packaging sheet must be attached with any returns.

Click here to find your nearest Gough CAT branch:

Branch Locator

Alternatively send to Auckland or Christchurch Gough CAT branches. Our Auckland branch is on the corner of Kerr and Ash Road’s in Wiri and our Christchurch site is in Branston Street, Hornby. For further details call our 0800 93 39 39 number or check out our branch locator link.